Delivery Information | Salad Crunch, Kotturpuram, Chennai

1How to Order

Browse our menu and pick your favourite bowl.
Tap the order button to open WhatsApp, with your bowl details already filled in the message.
Share your location so we can confirm delivery availability and charges.
Once the details are confirmed, we'll guide you through the payment process.

Orders are processed only during these ordering windows.
You can message us on WhatsApp anytime. We'll reply to your enquiry during our next ordering window.
For temporary closures or changes in hours, check our Instagram page or contact us on WhatsApp.

We accept UPI and bank transfer.
Once your delivery location and charges are confirmed, we'll share the payment instructions on WhatsApp.
Complete the payment and share the transaction confirmation with us.
Your order is confirmed after we verify the payment.
Food preparation begins only after payment verification and order confirmation.
We'll share your order details and the estimated preparation or delivery time on WhatsApp.

We deliver within an approximate 5 km radius of Kotturpuram, Chennai.
Delivery availability depends on your location.
Delivery charges vary with distance and will be shared on WhatsApp before payment.
We work with third-party delivery partners. Once your order is dispatched, we'll share tracking details where available.
Delivery times are estimates. Actual arrival may vary with traffic, weather and delivery partner availability.
Your order may arrive after our ordering hours have ended.

Prefer to collect your order? Choose kitchen pickup or takeaway when ordering on WhatsApp.
Complete the payment and share the transaction confirmation.
Once we verify the payment, we'll confirm your order and begin preparation.
We'll share the estimated pickup time on WhatsApp.
Visit our kitchen at that time to collect your freshly prepared bowl.

If your delivery is delayed, use the tracking details shared when your order was dispatched, where available.
Need more help? Contact us on WhatsApp.
We'll coordinate with the delivery partner and give you an update.

Cancellations may be accepted only before food preparation begins.
To cancel, contact us on WhatsApp as soon as possible.
Once preparation has started, cancellation may not be possible.
Any eligible refund will be assessed based on the circumstances and applicable law.

We're committed to delivering the order you've requested.
If your order is incorrect, damaged or incomplete, contact us on WhatsApp as soon as possible.
Share your order details and photographs, where applicable.
We'll review the issue and determine an appropriate resolution.

Have a question about your order, delivery availability or payment?

We're here to help make your Salad Crunch experience simple and satisfying.